Success Stories

I just wanted to reach out and let you know how impressed we have all been with your staff over the past few months. I have had nothing but positive comments from all of our counties as we move them along to go lives about their trainers, developers, document template person (Tina I believe), sales staff and everyone we have had contact with. They are professional and extremely accommodating with any and all issues that have arose. ….I know that too often we only hear from customers when they are upset about something and so I wanted to take the time to assure you that we are very happy to be working with Karpel and are so happy to finally have 3 of our counties live with PbK! - October 6, 2020

Karpel has been a great partner for us since 2007, and we value our years of service with you, Jeff and the whole team. This software has made a difference for us, and public safety in our county has better access to information than ever before. It’s appreciated. Not sure you all hear that enough, but thanks for being there. October 6, 2020

PbK has been a lifesaver for us with most of my office working remotely – so glad we made the switch. – April 30, 2020

I have to tell you that PbK has been a lifesaver in the work at home realm, I’ve got 90% of support staff and attorneys working remotely. – April 22, 2020

Not sure I like working from home but so glad we can! - April 8, 2020

Much thanks for the webinar on 6.6 and 6.7 today. I appreciate yours (and LeeAnn’s) time to put this on … and all the webinars you folks make available throughout the year. The webinars are very helpful. I hope you and the rest of your family and staff remain well during this weird time in all our lives. Have a great rest of your day!” - April 7, 2020

Have a great week and hope everyone on your end is staying healthy!! Most of our office is working from home or only being at the office as needed. LOVE having PbK it’s made this work wherever you are possible for our office. Appreciate all you guys do for us! – April 7, 2020

We are only working one staff member a day in the office. Fortunately, we are able to do a lot of our work from home because of PBK. We are glad that we got this before COVID19 hit! - April 1, 2020

Our Governor has us on a “Stay at home” order, but we are essential to the court! We are working from home so having Karpel has been HUGE in getting this accomplished. I am so thankful your business card made it to my desk that day. We definitely made the best choice! - April 1, 2020

Re: 2020 Karpel User Group Meeting (covid-19 style)-- Thank you Jane! This is just what I wanted to have for the folks in my office. I wanted everyone to get more proficient at PbK so we sent around your list of webinars and these topics look great. I appreciate your adaptability to the changing circumstances. I feel very fortunate to have moved to PbK four years ago and worked out the kinks. We are not exactly a paperless office but we can be for the next two months and still stay on top of things. - March 31, 2020

I can't tell you how great it has been to be able to have staff work from home [be]cause we have such a great system!! - March 20, 2020

You should know, due to Karpel being cloud based, my office is the only office that is ready and able to work remotely should this Pandemic require the office to further embrace social distancing within our office. Making this move to Karpel has taken the stress away about being able to keep up with the workload during this national crisis.” - March 17, 2020

Thanks for putting together a great product. Even though we're still learning and fresh off a conversion from DAMION, we are very happy with how easy and smooth it is going. Your support people have been great to work with.

Karpel Solutions has demonstrated the ability to build software to conform to Missouri law and procedure, build interfaces with law enforcement, and respond quickly to the wants and needs of their customers.

Karpel Solutions delivers a solution powerful enough to meet the needs of the largest districts while still being flexible and affordable enough for the smaller offices. We look forward to working with Karpel Solutions to assist delivering a state-of-the-art criminal case management system to all Louisiana District Attorneys’ offices...

I just wanted to say thank you for all the help working through the outstanding items in 5.3 the last couple of months, and the very few post-live issues we had with the 5.3 upgrade. Overall it went extremely well, the release is very solid, and the issues we had were minor and solvable. The response here has been enthusiastic, people are thrilled with all of the new things you’ve added at our request. They are stopping me in the hallway to tell me how much they like certain features.

Thanks for being our partner, you guys rock!

Thank you for hosting the CA User Group meeting yesterday. I always find your meetings to be very informative and helpful, and I appreciate your openness to all of the user suggestions. PbK just keeps getting better and it is because of your continuous desire to improve the product. So thank you!

County Attorney’s Office Streamlines Prosecution Process with New Case Management System

PHOENIX – Prosecutors with the Maricopa County Attorney’s Office will greatly reduce the amount of paperwork they have to handle by using a new online criminal ...Read More

Merced DA's office second in California to go 'paperless'

Perhaps no product has been more indispensable over the years in the criminal court system than paper - reams and reams of paper. From police reports to criminal complaints to legal briefs, writs, ...Read More

Thank you for your patience during our training last week. We were a little apprehensive…but training went very well and I can see why you do it that way.

I want to thank Karpel for the tremendous job they did converting our data. We now have a data base that is usable and helpful for every employee of the office...Most importantly, Karpel has provided an effective tool that increases our ability to prosecute crime in our county.