PbK’s Features to Enhance Victim Services
Track and report services provided to victims of crime
PROSECUTORbyKarpel is comprehensive case management software, providing benefits to not only your legal teams, but to the victims they help as well. PbK includes a variety of features that enable victims to stay informed about their case, perform needed actions for the court quickly and accurately, and more. Karpel Solutions continually improves these features to aid victims in their efforts to achieve justice and make this trying situation a bit easier to get through.
- Easily track services provided to victims of crime
- Give victim advocate access to all case info
- Generate victim letters
- Communicate easily and securely via text messaging
- Track and report victim services to various agencies for the purpose of attaining federal grants
- Track services referred and time spent accurately
As prosecutor’s offices continue to reduce paper use and victims increasingly rely on electronic communication, PbK’s Victim Engagement Platform facilitates these shifts with several beneficial features. It provides victim advocates an avenue to securely communicate electronically with victims and eliminate the need for certain kinds of paper reports or correspondence. Karpel Solutions designed the Victim Engagement Platform to be completely configurable so victim advocates can easily adjust it to meet their local community’s needs.
The platform allows victims to:
- Invoke their victim rights
- Maintain contact information and contact preferences (print, email, text)
- Complete an online Victim Impact Statement
- Make restitution requests
- Upload documents and other digital files required by the advocate
- Assignment Demographic Report
- Contact Report
- Crime Category Report
- Repeat Offender Report (domestic violence)
- Service Report
- Service Statistics
- Service Time Statistics
- Summary Report
- VOCA Association Configuration
- VOCA Grant Form
- VOCA Services Data Verification Tool
Did you know that:
- Americans sent 2 trillion text messages in 2021?
- Text messages have a 98% open rate?
- Texting is the top reason why 88% of people use their mobile phones?
- 85% of people check a text within 5 minutes of receiving it?
You can leverage this technology to communicate with victims of crime the way they prefer to communicate in today’s world. Help your Victim Advocates ensure that your victims stay involved, informed and responsive using PROSECUTORbyKarpel’s Integrated texting feature.
Integrated texting allows you to:
- Carry on a text conversation in near real-time that is automatically documented within the case.
- Automatically notify victims of upcoming court dates or other relevant information about the progress of their case.
- Receive notifications when a victim sends a new text message ensuring they always receive prompt attention from your office.
