Privacy Policy

Our Commitment To Privacy

Last updated: August 27, 2026

Karpel Computer Solutions, LLC (“Karpel,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how Karpel collects, uses, maintains, and discloses personal information from users of our website and related products and services. By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy. To make this policy easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the website. On some pages, you can make requests, and register to receive materials. The types of personal information collected at these pages are:

The Way We Use Information

We use the information you provide about yourself when placing an order or making a request only to complete that request for information. We do not share this information with outside parties except to the extent necessary to complete that process. We may also use contact information you provide to send you marketing and promotional communications, including SMS text messages, as described below.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.

We use non-identifying and aggregate information to better design our website but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

SMS Text Message Communications

Karpel offers SMS text messaging communications as part of our marketing program for our conferences and related products and services. SMS messages may include promotional offers, event notifications, conference updates, registration reminders, and other marketing content.

Consent to Receive SMS Messages. By providing your mobile phone number and opting in to receive SMS text messages from us—whether through our website sign-up process, event registration, or other enrollment method— you expressly consent to receive recurring SMS text messages from Karpel at the mobile phone number you provide. Your consent to receive SMS messages is not a condition of purchasing any goods or services from us.

Message Frequency and Rates. Message frequency will vary depending on your interactions with us and the nature of the communications. Standard message and data rates may apply depending on your mobile carrier and service plan. Karpel is not responsible for any fees charged by your mobile carrier.

Opt-Out Instructions. You may opt out of receiving SMS text messages at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any SMS message you receive from us. After you send an opt-out keyword, you will receive a single final confirmation message confirming that you have been unsubscribed and will receive no further SMS messages from us unless you re-enroll. Opting out of SMS messages will not affect your ability to receive communications through other channels (such as email) or your ability to participate in Karpel events or services.

Help and Support. For assistance with SMS messaging, you may reply HELP to any SMS message you receive from us or contact us at info@karpel.com.

SMS Data Sharing. We will not sell, rent, loan, trade, lease, or otherwise share or transfer for marketing or promotional purposes any mobile telephone numbers or SMS opt-in information collected in connection with our SMS messaging program to any third parties or affiliates. We may share your mobile phone number with service providers who assist us in delivering SMS messages (such as our SMS platform provider), but such service providers are contractually prohibited from using your information for any purpose other than providing services to us.

10DLC Compliance. Our SMS messaging program is sent via 10-digit long code (10DLC) numbers in compliance with carrier requirements and industry standards. By participating in our SMS program, you acknowledge that your mobile carrier may collect data about your messaging activity, and you should review your carrier’s privacy policy for more information.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can inquire about all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Contact Information for Privacy Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: info@karpel.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically. Your continued use of our website following the posting of changes constitutes your acknowledgment of such changes.